Last updated: 2026-11-03
This policy explains what personal data WOWSPORT collects when you use this store, why we collect it, and what you can ask us to do with it.
What we collect
- Order information: name, delivery address, email, phone, items ordered, payment status. Required to fulfil your order.
- Account information: if you create an account, your email and order history.
- Payment data: handled entirely by our payment providers (PayPal and card processors). We never see or store your full card number.
- Technical data: IP address, browser type, pages visited, referring source — collected through analytics cookies.
- Marketing data: your email address if you subscribe to our newsletter.
Why we collect it
- To process and deliver orders, and to handle returns and warranty claims.
- To send transactional emails: order confirmation, dispatch notice, delivery updates.
- To answer support questions.
- To understand which pages and products people actually use, so we can improve them.
- To send marketing email — only if you opted in, and every email has an unsubscribe link.
Who we share it with
- Payment providers (PayPal, card processors) to take payment.
- Carriers to deliver your order.
- Email platform for newsletters and transactional email.
- Analytics providers (Google Analytics, Microsoft Clarity) in aggregated or pseudonymised form.
We do not sell personal data.
Cookies
Essential cookies keep your cart and session working. Analytics cookies help us understand traffic. Marketing cookies only load if you accept them. You can clear or block cookies in your browser at any time — the store will still work, though your cart may not persist.
How long we keep it
Order records for as long as tax and accounting rules require. Newsletter subscriptions until you unsubscribe. Analytics data for the retention period configured in each tool.
Your rights
You can ask us for a copy of your data, ask us to correct it, or ask us to delete it. Email support@gowowsport.com and we will respond within 30 days. If you are in the EU or UK, you also have the right to lodge a complaint with your local data protection authority.
Contact
WOWSPORT is a brand of Shenzhen Wangjun Technology Co., Ltd. Privacy questions: support@gowowsport.com.
Back-in-stock notifications
If an item is not currently buyable on Amazon.com.au, you may ask us to email you when it is available again. To do that we collect your email address, the product code you asked about, the page you were on and the time of the request. We use it only to send that one kind of notification. We do not use it for marketing, we do not sell it, and we never ask for an Amazon review. You can ask us to delete it at any time by emailing support@gowowsport.com. These requests are stored in a private, access-restricted file on our own server and are not written into our anonymous analytics log.